Privacy Policy for the Thriving Beauty Business Club

Last Updated: 20th December 2024

The Thriving Beauty Business Club (TBBC) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and protect your information when you join and interact with TBBC

1. Information We Collect

1.1. Personal Information:

• Name
• Email address
• Contact number
• Payment details (processed securely through third-party payment platforms)

1.2. Usage Information:

• Login and interaction data within the MemberVault platform
• Communication data from WhatsApp or email exchanges related to your membership

2. How We Use Your Information

2.1. To Manage Your Membership:

• Provide access to MemberVault and WhatsApp
• Deliver membership resources and updates
• Respond to your enquiries or requests

2.2. For Communication:

• Send you essential membership updates, newsletters, and notifications
• Provide customer support and address any issues

2.3. For Improvements:

• Analyse platform usage to improve the membership experience
• Understand member preferences to tailor future content and resources

2.4. Legal Obligations:

• Comply with applicable laws and regulations regarding financial transactions and data protection

3. How We Protect Your Information

3.1. We implement strict security measures to protect your personal data, including encryption and secure servers

3.2. Access to your data is restricted to authorised personnel who are required to maintain confidentiality

3.3. Payment information is handled securely by third-party platforms (Stripe) and is not stored on TBBC systems

4. Sharing Your Information

4.1. TBBC does not sell, rent, or share your personal information with third parties for marketing purposes

4.2. Your data may be shared with trusted third-party providers (e.g., MemberVault, payment processors) strictly for the purpose of managing your membership

4.3. In rare circumstances, we may disclose your data to comply with legal obligations or protect our legal rights

5. Data Retention

5.1. We retain your personal information for as long as necessary to manage your membership or as required by law

5.2. Once you cancel your membership, your data will be securely deleted or anonymised, except where retention is required by legal obligations (e.g., financial records)

6. Your Rights

6.1. Access: You can request a copy of the personal data we hold about you

6.2. Correction: You can update or correct your personal information at any time

6.3. Deletion: You can request the deletion of your data, subject to legal obligations

6.4. Objection: You can object to the processing of your personal data for certain purposes

To exercise any of these rights, please contact us at thrivingbusinessclub@gmail.com.

7. Cookies

7.1. MemberVault and other platforms used by TBBC may utilise cookies to enhance user experience and track usage

7.2. You can disable cookies through your browser settings, though some features of the membership may not function correctly without them

8. Third-Party Links

8.1. TBBC may provide links to third-party websites or resources. We are not responsible for their privacy practices or content

8.2. We encourage you to review the privacy policies of any third-party services you use

9. Changes to This Privacy Policy

9.1. TBBC reserves the right to update this Privacy Policy at any time

9.2. Members will be notified of any significant changes via email or through the MemberVault platform.

10. Contact Information

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Email: thrivingbusinessclub@gmail.com

By joining the Thriving Beauty Business Club, you acknowledge that you have read and understood this Privacy Policy.